Your data, in plain English.

01Who we are

Collaborators (“we”, “us”) runs the Collaborators apps for iPhone, Android and desktop, and the website at collaborators.app, and is responsible for your personal data under this policy.

Questions about privacy go to support@collaborators.app.

02What we collect

What you give us

• Account: your email address, or the identifier Apple or Google gives us when you sign in with them. If you use Sign in with Apple and hide your email, we only see Apple’s relay address.
• Profile: your name, photo, headline, the skills you bring and need, experience, availability, weekly commitment, and your city and country.
• Work: images and links you add to your profile or projects.
• Projects: what you post, the roles you open, applications and who joins.
• Messages: what you send in conversations and team rooms.
• Calls: when you make or answer an audio or video call, a record of it: who called whom, audio or video, when it started and was answered, how long it lasted and how it ended. The call itself, its sound and picture, is never recorded or stored.
• Safety: reports you make, people you block, and the confirmation that you are 18 or older.

What the app records as you use it

• Activity that powers Discover: who you said Collab to or passed on, your connections, and profile views (so we can tell someone “who looked at your profile”).
• Referrals: if you arrived through someone’s share link, we note who shared it.
• Sign-in sessions: the tokens that keep you signed in on your devices, and when you were last active.

We don’t use advertising or analytics SDKs, and we don’t read your contacts, photos you haven’t chosen, or your location. The app uses your microphone, and your camera for video, only during a call you start or answer.

03How we use it

• To find your people: we compare what you bring and need with other people’s, and weigh commitment and distance to work out Collab Fit.
• To run the service: show your profile and projects, deliver messages, calls and notifications, and keep you signed in.
• To keep calls fair and safe: call records count the minutes a Pro plan includes, stop someone being rung over and over, and help a moderator when a call is reported.
• To keep people safe: filter objectionable content, review reports, and act on accounts that break the Community Guidelines.
• To talk to you: sign-in links, and important notices about your account or these terms. We don’t send marketing email unless you ask for it.

Where the law asks for a legal basis, we rely on performing our contract with you (running the service you signed up for), our legitimate interest in keeping it safe, and your consent where we ask for it.

04Who can see what

• People on Collaborators can see your profile, work and public projects, unless you’ve hidden yourself or blocked them.
• The web: your profile and public projects can have a public page that search engines index. Turn off “Public page” in Settings to remove it.
• Messages are visible only to the people in the conversation, and to moderators when one of them reports it or our automated safety check flags it.
• Calls happen only between people already connected, and are heard and seen only by the two of you. Nobody else, including us, can listen in.
• Blocked people can’t see you, message you, call you or find you in search.

05Who we share it with

We don’t sell or rent personal data, and we don’t share it for advertising. We share it only with:

• Supabase, which hosts our database, file storage and sign-in on our behalf, under a data processing agreement.
• Amazon Web Services (AWS), whose data centre in Frankfurt, Germany, Supabase runs on. It stores your data and runs our servers there, and doesn’t use it for anything else.
• Cloudflare, which relays a call’s audio and video when the two devices can’t connect directly. The call stays encrypted end to end on the way through: Cloudflare can’t see or hear it, and keeps none of it.
• OpenAI, which checks the text of messages, profiles and projects for abuse on our behalf. OpenAI doesn’t use it to train its models, and it never receives your email or sign-in details.
• Apple and Google, only when you choose to sign in with them, and the app stores when you download or buy something.
• Authorities, when the law requires it, and to report child safety concerns, which we always do.
• A new owner, if Collaborators is ever merged or sold. This policy would still apply to your data.

06How long we keep it

• We keep your data while your account is open.
• When you delete your account, everything is erased immediately: your profile, photos and every image you uploaded, your work, projects and messages, including messages in conversations with others, and your call records.
• Reports you made are kept so moderation history stays intact, but your name is removed from them.
• Backup copies roll over and are gone within 30 days.

See Delete your account for exactly how.

07Your choices and rights

Wherever you live, you can:

• See and correct your data: most of it is right there in your profile and Settings.
• Get a copy of your data by emailing us from your account’s address.
• Delete your account from the app, or by email if you no longer have it.
• Object or restrict how we use your data, and withdraw consent you’ve given.
• Complain to your local data protection authority.

Write to support@collaborators.app. We reply within 30 days.

08Security

Data is encrypted in transit and at rest. Access inside the database is enforced row by row, so each person can read only what they’re allowed to see. Staff access is limited to what moderation and support need. No system is perfect: if something goes wrong that affects you, we’ll tell you and the authorities as the law requires.

09International transfers

Our servers are in the European Union, in Amazon Web Services’ Frankfurt data centre in Germany. If your data moves between countries, we protect it with the safeguards the law requires, such as standard contractual clauses.

10Adults only

Collaborators is for people aged 18 and over, and everyone confirms their age before using it. If we learn that someone under 18 has an account, we close it. If you’re worried about a child’s safety, write to safety@collaborators.app.

11Changes to this policy

If we change this policy in a way that matters, we’ll tell you in the app before it takes effect, and ask you to agree again where that’s required. The date at the top always shows the latest version.